Capabilities
What a Custom Questionnaire Gets You
A generic intake form asks the same handful of questions no matter what a client is filing for. A custom questionnaire built for immigration work asks the right questions for each case type, in the order your firm wants, and turns every answer into something your team can actually use.

- Build Your Own Question Flow
Write the questions your firm wants asked, not a fixed template someone else designed. Adjust the fields whenever your firm's process changes, without waiting on a developer.
- Case-Type Branching
Route a prospect to family-based, employment, or humanitarian questions based on what they tell you first. Each path pulls from your own firm-defined rules for that case type.
- Structured, Consistent Answers
Every response lands in the same organized format, question by question. Your team gets a clean intake record instead of a transcript to comb through.
- Eligibility Flags for Attorney Review
Responses get checked against the pathways your firm has defined and flagged where they suggest a fit. These flags are informational and marked for a licensed attorney's review, not a determination on their own.
- Fee-Range Qualification
Answers get matched against the pricing rules your firm sets for each case type. Prospects get an early fee range without a staff member running the numbers by hand.
- Available Across Every Channel
The same questionnaire runs whether a prospect reaches you by chat, web form, SMS, or email. Clients pick up the flow wherever they started it.
- Linked Family Member Records
When a client names a spouse or child during intake, the questionnaire creates a linked profile for them and connects the relationship to the primary case. That data carries straight into family-based forms, so no one re-enters a spouse's or child's details by hand.
How It Works
From First Answer to Attorney Review, in One Pass
A branch in practice:
Thanks, Maria. What immigration goal brings you here today?
I'm hoping to sponsor my mother to come live with me.

Got it, that puts us on a family-based path. Are you a U.S. citizen or a green card holder?

a second look, or hide sections that don't apply, before the record is finalized in the
client's profile. From there, it moves into your attorney's queue as one organized
summary. Nothing about case type or eligibility is treated as settled until a
licensed attorney has reviewed it.
What This Looks Like in Real Cases
Family-Based Petition
A prospect mentions a spouse or parent early on, and the questionnaire branches into relationship history, sponsor details, and prior filings. The intake record hands your attorney a structured family-case summary instead of a raw conversation.


Employment Visa
When a prospect names an employer or job offer, the questions shift toward employer details, role, and timeline. Your firm's fee rules for employment cases apply automatically, so the prospect sees a relevant range early.
Humanitarian Matter
Sensitive humanitarian questions follow your firm's own wording and order, not a generic script. Flagged answers route to attorney review the same way as any other case type, under the same confidentiality controls.

Before and After
Manual Questionnaires vs. Custom AI Questionnaires
Staff walk each prospect through the same questions by phone or email
One generic form regardless of case type
Answers sit in notes or a shared document
Fee ranges get calculated by hand after the call
Manual Questionnaires
Custom AI Questionnaires
The questionnaire runs itself across chat, web, SMS, and email
Questions branch by case type using your firm's own rules
Answers land in one structured, attorney-ready record
Fee ranges are matched automatically from your pricing rules
Frequently Asked Questions (FAQ)
Can we write our own questions, and change them later?
Yes. You set the questions, order, and case-type rules from the start, and can adjust fields, add questions, or change rules any time your firm's process changes, without rebuilding the questionnaire from scratch.
Does the questionnaire calculate pricing for prospects?
It matches responses against the fee ranges your firm defines for each case type, so prospects see a relevant range without a staff member running the math..
Does the AI decide who is eligible for a case?
No. The questionnaire flags likely pathways based on the rules you set, but every flag is informational and reviewed by a licensed attorney before it counts as anything more.
Can staff review or adjust an answer before it becomes part of the client record?
Yes. Before an intake conversation is finalized in the client's profile, staff can review the answers, flag specific responses for a second look, or hide sections that don't apply to that client.
Can the questions change based on what the client says?
Yes. Responses route a prospect toward the question set for their case type, so a family-based prospect and an employment-based prospect see different questions.
Is a licensed attorney still required to confirm eligibility?
Yes. Eligibility flags are informational only. A licensed attorney makes the final determination on every case.
What channels can clients answer on?
Chat, web forms, SMS, and email. A prospect can start on one channel and the questionnaire keeps running wherever they continue.